Frequently Asked Questions

As South Florida's premier full-service event branding and production company, we pride ourselves on delivering comprehensive services that transform ordinary occasions into extraordinary experiences. Our team specializes in crafting creative and innovative event customizations that not only stand out but also resonate with your brand message and audience.

Our eccentric DJs and entertainment acts are handpicked for their ability to create vibrant atmospheres and memorable moments. Additionally, our unique lighting and special effects capabilities add a magical touch, ensuring that each event we handle becomes an unforgettable spectacle.

Yes, we pride ourselves on offering custom branding for events!

Our specialties include floor wraps, stage wraps, acrylic invitations, acrylic seating charts, custom aisle runners, and more. We aim to bring your vision to life, creating unique and personalized elements that make your event truly one-of-a-kind. Whether you're looking to make a bold statement or add a subtle touch of elegance, our custom branding options are designed to cater to your specific needs.

Absolutely! We're a one-stop shop, handling all our services in-house, which allows us to confidently match any competitor's price.

We're so sure of our top-tier standing in the industry that we're ready to put our money where our mouth is. You bring the quote and once we verify that the items quoted are of equal value and quality - because it's important to note that some companies may use lesser quality materials - we'll match it. We believe you deserve the best, for less!

We offer a wide range of services designed to make your event an unforgettable experience.

• Branding & Customization: This service personalizes your event with custom designs and decor that align with your brand or theme.
• DJ Entertainment: Our experienced DJs provide a dynamic music experience to keep your guests entertained throughout the event.
• Audio Visual Productions: We offer top-tier audio and visual equipment to enhance the sensory experience of your event.
• Lighting Production: Our lighting services transform your venue, setting the perfect ambiance for your event.
• Stage Production: We design and manage stages, ensuring they are both functional and visually appealing.
• Event Enhancements: We provide a variety of special extras, like fountain sparklers and confetti blasters and more, to give your event a unique touch.

Yes, we do. We understand that weather can be unpredictable, so we ask that any changes to your plans due to weather or other unforeseen factors be communicated to us at least 24 hours in advance. Please note that we do not offer refunds for these adjustments.

Furthermore, we would like to highlight our Force Majeure clause. This clause stipulates that neither party will be held responsible or have the right to terminate the agreement if they are unable to fulfill their responsibilities due to circumstances beyond their control. These circumstances can include natural disasters, government restrictions, wars, insurrections, or any other event that is not within the reasonable control of the affected party. We believe this clause provides a fair balance in the case of unexpected events.

While we offer a range of services to enhance your event, unfortunately, we do not provide event planning services. 

However, our team works hand in hand with your event coordinator or planner. We ensure all aspects of your order, from installation to custom branding, are met to your specific requirements. Our goal is to seamlessly integrate our services into your event plan and help make your event a resounding success.

We cater to a variety of events including luxury weddings, corporate events, bat/bar mitzvahs, quinceañeras, sweet sixteens, private events, and more!

Yes, we have a minimum order requirement of $1,200 for delivery to be included locally within our service area. 

However, if this threshold isn't met, clients have the option to pick up their items directly. This ensures we can offer excellent service while accommodating smaller or last-minute orders.

Indeed, we take care of both the installation and uninstallation process for all production services after the event. Our team is dedicated to ensuring a seamless experience for you from start to finish. 

Yes, you can definitely keep your custom prints following the event. However, please be aware that we do not provide storage services. Therefore, it is your responsibility to arrange pick-up immediately after the event concludes. 

Please note that most venues will discard anything left behind and you may also be subject to a cleaning fee. We recommend coordinating with the venue in advance to avoid any potential issues.

Unfortunately, we do not provide pick-up service after an event. Once the event is concluded, it is up to you, the client, to make arrangements for any necessary transportation or clean-up services.

Our primary service area is South Florida, from Orlando down to the Florida Keys. However, we're open to events outside of this area with special pricing.

Absolutely! We can travel locally and internationally for events, although there is an order minimum depending on the location. We also offer shipping on certain items.

If an event is canceled, we regret that we cannot return any portion of the fees paid. If the event is canceled less than 6 months before the date, a second payment will be required.

If your event is postponed, all services will cease at the time of notification. Once a new date is established, the payment schedule will be determined and readjusted.

Yes, we are! All our equipment is insured for our protection and for the protection of the venue.

We recommend booking at least 1 month to 2 weeks before the event. However, we do offer rush services for an additional fee.

Contact us to get started!

Our DJ and sound services include professional DJ equipment, a vast music library, and experienced DJs who can set the right mood for your event.

Absolutely! Our team is skilled in managing lighting and production for events of all sizes.

We have established relationships with many venues and vendors in the area. We're happy to provide recommendations based on your specific needs.